Last updated: July 2026

Introduction

At Midas Locksmiths, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, submit an enquiry through our contact form or contact us directly.

We handle your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Business Name: Midas Locksmiths

Email: info@midaslocksmiths.com

Telephone: #

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

What Information We Collect

When you contact us through our website, we may collect the following information:

  • Your name

  • Email address

  • Telephone number

  • Postcode or location information

  • Details of your locksmith enquiry

  • Any photographs or information you choose to provide

We may also collect limited technical information when you visit our website, such as your IP address, browser type and device information. This helps us maintain website security and understand how visitors use our website.

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries

  • Provide locksmith services

  • Arrange appointments or site visits

  • Provide quotations

  • Communicate with you about your enquiry

  • Improve our website and customer service

  • Maintain records required for legal and business purposes

We only collect and use information that is necessary to provide our services and respond to your requests.

Lawful Basis for Processing Your Information

Under UK GDPR, we process your personal information based on the following lawful grounds:

Contractual and Pre-contractual Communication

We may process your information when you contact us to request information, advice or a quotation for locksmith services.

Legitimate Interests

We may process your information where it is necessary for the operation of our business, responding to enquiries and improving our services.

Legal Obligations

We may retain certain information where we are required to do so by law, such as accounting and tax requirements.

How We Store Your Information

We take reasonable measures to keep your personal information secure and protect it from loss, misuse, unauthorised access or disclosure.

Your information is only retained for as long as necessary for the purposes it was collected, including meeting legal, accounting and business requirements.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with trusted third-party providers who help us operate our business, such as:

  • Website hosting providers

  • Email service providers

  • IT support providers

  • Payment providers where applicable

These providers are only permitted to use your information to provide services on our behalf.

We may also disclose information where required by law.

Cookies

Our website uses cookies to help provide a better browsing experience and understand how visitors use our website.

Cookies may be used for:

  • Website functionality

  • Website security

  • Understanding visitor behaviour

  • Improving website performance

Where required, we will request your consent before using non-essential cookies.

For more information, please see our Cookie Policy.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Restrict or object to certain processing

  • Request a copy of your information in a portable format where applicable

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

Any updates will be published on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Midas Locksmiths
Email: info@midaslocksmiths.com
Telephone: #

If you are unhappy with how we have handled your personal information, you have the right to make a complaint to the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk